Company policies
Clear standards.
Clear expectations.
Service, safety, communication, website and customer-assistance policies.
Website functionality
The website provides information about Swansea Window Cleaning, its services, contact options and Clarence Assistant.
Browser storage may be used where necessary for website features such as Clarence conversation history or interface state.
The website is not designed to use third-party advertising trackers.
Professional exterior care
Swansea Window Cleaning aims to provide professional exterior cleaning with clear communication and reasonable care around customers' properties.
The work that can be completed may depend on the property, access, height, surface condition and cleaning requirement.
Safety takes priority
Appointments may be changed or rearranged where weather, access or site conditions could affect safety or the quality of the work.
Straightforward customer communication
Swansea Window Cleaning aims to communicate clearly about service requirements, appointments and changes to planned work.
Customers can call 07825 662980 to discuss a service directly.
Concerns and resolution
If a customer has a concern about a service, they should contact Swansea Window Cleaning as soon as reasonably possible so the matter can be understood and discussed.
Concerns are considered according to the circumstances of the individual service.
Direct booking and free quotes
Quotes, appointments and availability are discussed directly. Swansea Window Cleaning needs to look at the job before giving the right price.
The quote is free and there is no obligation to proceed. The website does not provide an automatic booking system.
What Clarence can and cannot do
Clarence Assistant can provide general information about Swansea Window Cleaning, its services and contact details.
Clarence cannot invent or estimate prices, provide a binding quote, guarantee availability or create, confirm, change or cancel an appointment.
Customers should call Swansea Window Cleaning when they need to arrange a free no-obligation quote, arrange work or confirm information that is not available through Clarence.
Privacy policy
How personal information and Clarence messages are handled.
Read privacy policyTerms
Service, access and booking terms.
Read termsContact
Discuss a service or policy directly.
Call 07825 662980