Clear information about your privacy.

When you contact Swansea Window Cleaning, information may include your name, telephone number, email address, property address, service requirements and details discussed when arranging or carrying out work.

Information may be used to respond to enquiries, discuss cleaning requirements, arrange services, communicate about appointments and maintain appropriate business records.

When you send a question to Clarence Assistant, the message is transmitted to the website server and an AI processing service so that a response can be generated.

Do not enter passwords, payment-card details, medical information or other sensitive information into the assistant.

Clarence provides general business information and does not create, confirm, change or cancel bookings.

The website may use browser storage for functional features such as Clarence conversation history and interface state. This information is stored on your device where supported by your browser.

The website is not designed to use third-party advertising trackers.

Personal information is not sold. Information may be processed by service providers where reasonably necessary to operate the website, provide communications, generate Clarence responses or meet legal and administrative requirements.

Information should only be retained for as long as reasonably necessary for customer communication, service delivery, business administration and applicable legal obligations.

Reasonable technical and organisational measures are used to reduce the risk of unauthorised access, loss or misuse.

Depending on the circumstances and applicable data-protection law, you may have rights relating to access, correction, deletion, restriction or objection to the processing of personal information.

Contact Swansea Window Cleaning if you wish to make a request about information held about you.

Phone: 07825 662980
Email: ade526@hotmail.co.uk