Privacy Policy
How we collect, use, and protect personal information.
This policy describes how Swasea Window Cleaning handles personal data when you contact us, request information, or book services by phone.
1. Information We Collect
We may collect:
- Name and contact details (phone number and/or email address)
- Property address and service request information
- Notes from communications about appointments and services
2. How Information Is Used
We process personal information to:
- Arrange and deliver requested cleaning services
- Confirm, adjust, or discuss appointments
- Maintain business records and service history
3. Lawful Basis
Information is processed for legitimate business operations, service delivery, customer communication, and applicable legal compliance.
4. Data Sharing
We do not sell personal information. Data is shared only where necessary for service support, business administration, or legal requirements.
5. Data Retention
Information is retained only for as long as reasonably required to support services, customer communication, and relevant record-keeping obligations.
6. Security
We apply reasonable administrative and technical safeguards to reduce the risk of unauthorised access, alteration, or loss of personal data.
7. Your Rights
Where applicable, you may request access, correction, or deletion of personal information. Please contact us directly if you would like to make a request.
8. Contact
Swasea Window Cleaning
Phone: 07825 662980
Email: ade526@hotmail.co.uk