Clear terms for our service.

Bookings are arranged directly with Swansea Window Cleaning. The website and Clarence Assistant do not create or confirm bookings.

Appointment timing may need to change where weather, access, safety or other practical circumstances require it.

Fixed prices are not published on the website. Swansea Window Cleaning needs to look at the job before providing the right price. Quotes are free and there is no obligation to proceed.

Payment arrangements are communicated as part of the service discussion.

Customers should provide reasonable access to the areas that have been agreed for cleaning.

Work may need to be adapted, delayed or declined where safe access is not available.

Work may be rearranged where weather, access or site conditions would affect safety or make it unreasonable to complete the agreed service properly.

If you need to cancel or rearrange an appointment, contact Swansea Window Cleaning as early as reasonably possible.

A replacement appointment can then be discussed directly.

The exact work that can be completed depends on the property, surface condition, access, height, weather and the type of cleaning required.

Swansea Window Cleaning may decline work that cannot reasonably or safely be completed.

Reasonable care is taken while providing services.

If you believe a problem has occurred, contact Swansea Window Cleaning promptly so the circumstances can be reviewed.

Nothing in these terms is intended to remove or restrict any rights or remedies that cannot lawfully be excluded under applicable consumer law.

Website content and Clarence Assistant are provided for general information about Swansea Window Cleaning.

Clarence cannot provide a binding quote, guarantee availability or confirm a booking. Those matters must be discussed directly.

If you have a concern about work that has been carried out, contact Swansea Window Cleaning as soon as reasonably possible so the issue can be understood and discussed.

Phone: 07825 662980
Email: ade526@hotmail.co.uk